Privacy Policy

Fridenmaker Painting (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at fridenmakerpainting.com, communicate with us via phone, text, or email, or use our services. By using our Site or services, you agree to the terms of this Privacy Policy.

Information We Collect

Information You Provide Directly

• Contact forms: first name, last name, email address, phone number, service interest, investment range, project timeframe, neighborhood, referral source, and additional details
• Job applications: name, email, phone number, position of interest, and resume/CV
• Communications: information shared via phone calls, SMS/MMS messages, or email correspondence

Information Collected Automatically

• Device and browser data: IP address, browser type, operating system, screen resolution, and device type
• Usage patterns: pages visited, time spent on pages, scroll depth, click interactions, referring URLs, and navigation paths
• Location: approximate geographic location derived from your IP address

How We Use Your Information

• Service delivery: responding to inquiries, providing estimates, scheduling appointments, and delivering painting services
• Communications: sending project updates, appointment reminders, follow-ups, and responding to your messages
• Employment: evaluating job applications and contacting candidates
• Analytics: understanding how visitors use our site, improving content and user experience, and measuring marketing effectiveness
• Marketing: delivering relevant advertisements and measuring campaign performance (with your consent)
• Legal compliance: meeting applicable laws, regulations, and legal obligations

Cookies and Tracking Technologies

Essential Cookies

Cookie consent preference is stored in your browser’s local storage to remember your choices. These are always enabled as they are necessary for the website to function.

Analytics and Marketing Cookies (Consent Required)

• Google Tag Manager: manages the loading of analytics and marketing scripts
• Google Analytics 4 (GA4): collects anonymized usage data including page views, scroll depth, engagement time, form interactions, and navigation patterns
• Meta Pixel: tracks conversions and enables remarketing on Meta platforms

You can adjust your cookie preferences at any time via the “Cookie Preferences” link in our website footer, or through your browser settings.

Third-Party Services

Formspree

Our contact and careers forms are processed by Formspree, Inc. Information you submit through these forms is transmitted to and stored on their servers.

DripJobs CRM

Contact form submissions are forwarded to our customer relationship management system for managing inquiries and communications.

Twilio (SMS, MMS, and Voice Communications)

• Your phone number, message content, and call metadata are processed by Twilio
• Messages may be sent for appointment reminders, project updates, estimates, and service information
• Message and data rates may apply
• You may opt out of text messages at any time by replying STOP; reply HELP for assistance
• Your phone number and messaging data will not be used for unrelated purposes without your consent

Vercel

Our website is hosted on Vercel, which may collect server logs including IP addresses and request data.

Sanity

Our content management system processes content data but does not collect visitor personal information.

Data Sharing and Disclosure

We do not sell your personal information. We may share information in the following circumstances:

• Service providers: trusted vendors who assist in our business operations, subject to confidentiality obligations
• Legal requirements: when required by law, regulation, legal process, or government request
• Business transfers: in connection with a merger, acquisition, or sale of assets
• Rights protection: to protect our rights, privacy, safety, property, or the public interest

Data Retention

• Contact submissions: retained during the client relationship plus any applicable legal retention periods
• Job applications: retained for up to 2 years for future opportunities, unless you request deletion
• Communication records: retained per legal requirements and business needs
• Analytics data: retained per Google Analytics and Meta standard data retention policies

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

All Users

• Request access to the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal information
• Opt out of text messages by replying STOP
• Withdraw cookie consent via the link in our website footer

California Residents (CCPA/CPRA)

• Know what personal information is collected, used, and disclosed
• Request deletion of personal information
• Opt out of the sale or sharing of personal information (we do not sell your information)
• Non-discrimination for exercising your privacy rights

European Economic Area, UK, and Swiss Residents (GDPR)

• Access, rectify, or erase your personal data
• Restrict or object to processing
• Data portability in a structured, machine-readable format
• Withdraw consent where processing is based on consent
• Lodge a complaint with your local data protection authority

Our legal bases for processing include: consent, performance of a contract, and legitimate interests.

Children’s Privacy

Our Site and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we discover that we have inadvertently collected such information, we will delete it promptly.

Links to Other Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any website you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent changes. We encourage you to review this policy periodically.